Hi, I’m Rachel

I’m a Senior Product Designer based in Temecula, CA, currently building products for IT and Infosecurity at Kandji. Previously, I designed for e-commerce SMS marketing at emotive.io. In my free time, I mentor students through Designlab’s UX bootcamp and career services. I’m passionate about solving complex problems and exploring innovative product solutions.

 

Work

 
 
 

Emotive Account Analytics

A brand new analytics dashboard to help brands gauge the success of their SMS marketing, increasing customer satisfaction of the data available in the platform by 34%.

 
 

Flow Builder Performance Analytics

Incorporating data within automated flows to help brands analyze performance and customer activity at each step.

 
 

Broadcast A/B testing

An A/B testing feature to allow users to test and compare different variants of SMS messages.

 
 

Quick wins: Follow-Up Broadcast

A low-effort, high-value feature which earned brands 85% of their original campaign sales and generated $162k in company revenue in one month to help reach end of year revenue goals.

 

Latest

 

Some thoughts

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Some thoughts 〰️